We will aim to dispatch all orders made before 11am on a working day on the same day and subsequent orders on the same or following working day (including Saturdays). 

If for any reason you are not satisfied you may return your Stems at our expense within 2 weeks of receipt in exchange for a full refund.


UK shipping included as standard.  Orders are sent via Royal mail and should arrive within 2 to 3 working days including Saturdays.


We ship to the rest of the EU for £2. Orders should arrive within 3 to 5 working days. If you have any problems selecting your country please let us know.

We are always looking to expand so if you are not in any of these territories but would like to buy Stems please get in touch and we'll do our best to accommodate you.


We charge £9 to ship to all non EU countries plus £6 for each additional checkout item. Orders should arrive within 1 week.

Stems satisfies all necessary safety and quality requirements in the UK and EU. In purchasing, the customer agrees that if any matters arise in relation to these issues will be settled in the UK under English law.